Hello, I am Jiajia 👋

Account Manager focused on growth, retention and business impact
In many companies, account management quickly becomes operational. Clients are managed, requests are handled, contracts are renewed, but the bigger picture is sometimes lost: creating long-term value for both the client and the business.
As a result, accounts stagnate, opportunities remain untapped, and client relationships stay solid but underleveraged.
I am an international Account Manager with an MBA in International Management and hands-on experience across France, the United States and China.
My role goes beyond managing a portfolio. I help companies turn client accounts into sustainable growth drivers by combining business understanding, data-driven insights and strong relationship management.

Many organizations look for Account Managers who can maintain relationships. Fewer look for profiles who can actively grow them.
Today, a strong Account Manager must understand client business challenges, speak both ROI and relationship, and anticipate opportunities before they become urgent.
I am looking for a new opportunity as an Account Manager within a company that sees this role as strategic, at the intersection of business, product and client success.
I thrive in environments where customer value drives decisions, where data supports strategy, and where collaboration across teams is part of daily operations.

Highly competitive, high-volume or technically complex environments quickly challenge commercial teams.
Without a clear approach, value is poorly perceived, price becomes the main comparison factor, and client relationships weaken despite strong efforts.
In an ultra-competitive market in China, I contributed to acquiring over 200 new clients per month by repositioning sales as a consultative approach while maintaining strong retention.
In international B2B account management, I led more than 50 enterprise accounts with around 70 percent retention and executed growth plans across more than 15 global markets.
In SaaS and IT environments, I acted as a bridge between clients, technical teams and product to reduce friction and improve decision-making.

Every company has its own realities: market positioning, commercial maturity, internal organization and culture.
Applying a standardized playbook is rarely effective. Starting from scratch, on the other hand, wastes valuable time.
I begin by understanding priorities, analyzing the client portfolio, pipeline and key metrics, and gaining a deep understanding of strategic accounts.
I then activate existing growth levers such as upsell and cross-sell opportunities, structured client interactions and process optimization.
Over time, the objective is to secure relationships, create a more predictable pipeline and contribute directly to business goals.

A resume never tells the full story. And even a well-designed page cannot replace a real conversation.
Sometimes, a first discussion is enough to assess alignment, shared challenges and potential collaboration.
I am not simply looking for a position. I am looking for an environment where my international account management expertise can create real and measurable impact.
If this resonates, I would be happy to connect. And if this profile could be useful to someone in your network, feel free to share this page.